Links & Resources

access important Links here

Here are some helpful links for our Managed Care Organizations (MCOs). United Support Services, Inc. is contracted with all MCOs in the state of North Carolina and Internationally Accredited with CQL.

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Updated Medicaid Cards

To request a replacement for your Medicaid card, click the link below your provider.

To replace your Alliance Health Medicaid Card, please call Member and Recipient Services
at 800-510-9132 or relay: 711 or 800-735-2962.


Safely Eliminate Fire... FAST!

Fire Safety is always important. Click the link below for important information about fire safety and where to purchase a fire blanket for when an emergency does arrise.

Emergency Fire Blanket - Just Toss It Over The Fire. It Is That Easy!

Tailored Plans: Launching Oct 1, 2023

Tailored Plans are health plans that offer integrated physical health, pharmacy, care coordination and behavioral health services for members who may have significant mental health needs. You will find resources on Tailored Plans below:

https://ncmedicaidombudsman.org/

https://medicaid.ncdhhs.gov/transformation

https://medicaid.ncdhhs.gov/tailored-care-management


NC CRISIS SERVICES:
https://crisissolutionsnc.org

Behavioral health crises can be serious, but most do not require a visit to a hospital emergency department. Using other specialized crisis services may connect you more quickly to ongoing resources to support your recovery.

North Carolina’s publicly funded crisis services may be used by anyone regardless of insurance status or ability to pay. The staff answering will help you find the right services for your specific needs.


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nc dhhs: mental health, developmental disabilities, and substance abuse

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north carolina disability rights

The National Alliance for Direct Support Professionals